Agreeing sales is the flashy part of the estate agent world, but the skills to get the transaction from a sale agreed to a completed sale takes years of experience, an instinct for diplomacy and a deep well of patience. Carole has just that with estate agency in her DNA having worked in the industry right from school. Starting with Winterton's and working for other well-known Lichfield agents, Carole joined the Bill Tandy team in 2020. Since then she has nurtured and encouraged many sales through to completion, with many happy sellers and buyers as a result. Well, now you can put a face to the name.